Privacy Policy

1. Introduction

TTClassify ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tariff classification platform and related services (the "Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, job title, and billing information. This data is necessary to provide and manage the Service.

Classification Data

Product descriptions, HS codes, and classification results submitted through the Service are processed and stored to deliver results and improve accuracy. You retain ownership of all classification data.

Usage Data

We automatically collect information about how you interact with the Service, including IP address, browser type, pages visited, feature usage, and session duration. This data helps us improve performance and user experience.

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Process tariff classifications and deliver results
• Manage your account and process billing
• Communicate service updates, security alerts, and support messages
• Analyze usage patterns to improve the Service
• Comply with legal obligations and enforce our terms

4. Cookies & Tracking

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings. We do not use cookies for third-party advertising.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share information with:

• Service providers — cloud hosting, payment processing, and analytics partners who assist in operating the Service, bound by confidentiality agreements
• Legal requirements — when required by law, court order, or governmental regulation
• Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to affected users

6. Data Retention

We retain your account data for as long as your account is active. Classification data is retained for the duration of your subscription plus 90 days. Upon account deletion, personal data is purged within 30 days, and classification data within 90 days. Anonymized, aggregated data may be retained indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@ttclassify.com.

8. GDPR & CCPA Compliance

For EU/EEA residents (GDPR): We process personal data under lawful bases including contract performance, legitimate interests, and consent. Our Data Protection Officer can be reached at dpo@ttclassify.com.

For California residents (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

9. Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, and SOC 2 Type II certified infrastructure. For full details, see our Security page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: privacy@ttclassify.com
Address: TTClassify Inc., 100 Trade Center Drive, Suite 400, Wilmington, DE 19801, USA